1. Data Controller
The responsible entity for data processing on this website is:
Sunsai Nature
Borei Sambour
Siem Reap
Cambodia
Email: info[at]hotelecosupply.com
2. Information We Collect
We may collect the following categories of personal data:
- Name, company name, and contact details (such as email address and phone number)
- Information submitted via contact, inquiry, or request forms
- Technical data such as IP address, browser type, device information, and access times
We do not knowingly collect personal data from children.
3. How We Use Your Information
Personal data is used for the following purposes:
- Responding to inquiries and information or quote requests
- Communicating about products or services you have requested
- Improving website functionality, performance, and user experience
- Fulfilling legal or regulatory obligations
We do not sell, rent, or trade personal data.
4. Legal Basis for Processing (GDPR)
Where applicable, personal data is processed on the following legal bases:
- Your consent
- Legitimate business interests
- Contractual necessity (e.g. responding to a request)
- Legal obligations
5. Data Sharing
We may share personal data with trusted third-party service providers (such as website hosting or email services) where necessary to operate this website or communicate with you.
All service providers are required to process data in accordance with applicable data protection laws.
6. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a relevant data protection authority
Requests can be submitted to:
info[at]hotelecosupply.com
8. Cookies
This website may use cookies to ensure basic functionality and to analyse website usage.
You can control or disable cookies through your browser settings.
If additional analytics or tracking tools are used, this section will be updated accordingly.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no online system can be guaranteed to be completely secure.
10. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page with an updated revision date.
11. Contact
For privacy-related questions or requests, please contact:
Sunsai Nature
Email: info[at]hotelecosupply.com